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©2006-2012 The Omega Concern. All rights reserved.
All content created by The Omega Concern is protected under International and Federal Copyright Laws and Treaties. Any unauthorized use of this material is prohibited. No part of this work may be reproduced or transmitted in any form or by any means, electronic or mechanical without express written permission from The Omega Concern or its representatives.
The Omega Concern's digital models and simulations are a creative expression and does not constitute an affiliation with, nor an endorsement by the owners or manufacturers of the physical models from which they are inspired.
All trademarks and copyrights are and remain the property of their respective owners. |
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The Omega Concern™ retains records of customer purchases and can provide replacements to the original purchaser on record in the event of inventory issues, accidental deletion or other circumstance. We do recommend keeping the original box in which products are delivered, so that you may simply open and re-copy the contents to inventory, saving yourself much time and grief. Most items purchased in Second Life® since 2010 July can be re-delivered to you via the service kiosk located in our main store in Second Life.
Sales are considered to be between The Omega Concern and the avatar to whom the product was originally delivered. Unfortunately, we can not refund non-transferable items, but can offer an in-store credit for the purchase amount at our discretion.
We also cannot send copies of purchases to an alternate avatar (i.e. "alt") due to the impossibility of verifying that these two avatars belong to and will remain under the control of the same person, and the inevitability of abuse by unscrupulous individuals in the absence of such a policy. |
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From time to time, from our records of purchasers, we will select those that appear likely to be interested in something that we've produced since the time of that purchase, and contact them via note card delivery. We find advertising that is less than optimally focused to be discourteous and unsophisticated at best, which is why we don’t care to blanket every customer who’s ever bought anything.
We do not send promotional materials often, and only when we are either having a sale (Which since 2007 has been an annual event) or upon release of a new product, and only then to people who have purchased something in the past that may hint at their interest in the new release. We would like to restrict these send-outs to once every six weeks at their most frequent.
We are also aware of the fact that some persons are very sensitive about being contacted for marketing purposes whatsoever.
If you have received something from The Omega Concern and do not wish to receive any further materials in the future, just send an IM to April Heaney politely stating such and you will be removed from all future promotions. |
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Policies
